Your Guide to Teams Direct Routing - Dynamic Networks Group

Making Teams work

The Dynamic Teams Voice platform will help you integrate Microsoft Teams into any telephony system in minutes. Dynamic Teams Voice allows you to make and receive calls from non-Teams users using the familiar Microsoft Teams apps, meaning your employees can work from anywhere with superior call quality and productivity.

Number porting

Keep the same phone numbers and easily port them wherever you are. Provision new numbers in just a matter of minutes.

Reporting & analytics

Get immediate insights into how your telephony is performing in your business with the reporting feature.

24/7 technical support

Full 24/7 technical support from provisioning and porting, through to in-life service, with competitive SLAs in place.

Cost effective

Inclusive call bundles allow you to pay per user, which is much more cost effective than traditional Microsoft Calling Plans.

Let's talk

Our Teams Direct Routing solution improves your experience on the platform in multiple ways

Our Direct Routing is completely integrated, with full PBX functionality. It makes external collaboration easy and lets you easily switch between internal and external communication channels without having to change devices or applications, so your whole company will have a single point of access — all they need to do is log into Teams.

What is Direct Routing?

In simple terms, Direct Routing for Microsoft Teams enables external calling from Microsoft Teams — users can place and receive calls directly from the platform. Direct Routing connects your Microsoft Teams environment to the PSTN — the normal phone network. This enables you to make and receive external phone calls from anywhere and on any device using Teams. This is achieved through SIP Trunks and SBC’s. SIP Trunks are the connections between business phone systems, the internet, and the PSTN.